The Mid/West Difference
As Columbus’ premier food distributor, it is our company mission to provide our customers with the best products, backed up by superior service and follow-up. We feel these points help us to achieve our mission. We hope you agree and will see that we are, indeed, Your Produce People!
COOK-THURBER CERTIFICATION: We subscribe to the stringent Cook and Thurber standards of food handling and storage. We are subject to annual audits by Cook and Thurber, and have consistently scored in the highest (SUPERIOR) range. These reports are available for inspection.
COLD CHAIN: Our totally refrigerated environment ensures optimum storage and shipping for your products, from our shippers to your cooler.
TEMPERATURE MONITORS: We have installed cooler temperature monitors in our office so the staff can constantly monitor the temperatures in the coolers and quickly correct any deviations.
HACCP PROGRAM:This program is a three-step program of temperature monitoring of incoming product, logging the temps for written verification, and a standard program of steps to take if there is any deviation from optimum temperatures.
DELIVERY FLEET:We have upgraded our trucks and optimized our refrigeration capability to deliver a fresher product to our customer.
CALL SYSTEM: We call customers, both during the day and at night to ensure that our customers place their orders. We also ship the previous week’s order if we cannot reach the customer for any reason at night. We do this to help busy restaurant mangers avoid missing an order.
SPECIALTY PRODUCTS: If a product is in season, we can usually get it overnight. If a specialty product is ordered by 11 a.m., we can go to work to obtain the product for you. Just call us as early the previous day as you can.